Knoxville Area Chapter Red Cross

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Become a Volunteer

The American Red Cross relies on volunteers to help us with our mission of providing care and comfort to those in need. We thank you for your interest in becoming a volunteer with us.


There are four easy steps to begin the volunteer enrollment process. The Office of Volunteers is available to help guide you through the application process. Please contact us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it   or (865) 584-2999 if you have any questions about the process. Thank you for your participation and support.


Step 1: Complete the Chapter volunteer applications.

Upon attending volunteer orientation, we will provide you with a new volunteer folder filled with information about the Red Cross and volunteering with us. At the conclusion of the New Volunteer Orientation session, we request that you submit completed volunteer and Disaster Services Human Resources (DSHR) applications in their entirety.

Click here to download the Volunteer Application and DSHR Application forms.

Step 2: Attend a New Volunteer Orientation class.

This two-hour training highlights the history, mission and fundamental principles of the Red Cross and shares volunteer opportunities available at your Knox County Chapter. At the New Volunteer Orientation, you will be introduced to the various departments of the Red Cross, as well as the roles each plays in the community. It is our goal to provide you with an understanding of the roles and responsibilities of being a Red Cross volunteer, so you may select the role(s) that compliment your interest and time.

The Knoxville Area Red Cross holds two New Volunteer Orientation classes a month.

DAY ORIENTATION:The first Wednesday of each month at 9:30 a.m. at the Red Cross office, 6921 Middlebrook Pike, Knoxville.

NIGHT ORIENTATION: The Tuesday preceding the first Wednesday of each month at 5:30 p.m. at the Red Cross office, 6921 Middlebrook Pike, Knoxville.

If you are interested in volunteering, call the Office of Volunteers at (865) 584-2999 or e-mail This e-mail address is being protected from spambots. You need JavaScript enabled to view it This e-mail address is being protected from spambots. You need JavaScript enabled to view it .



Step 3: Complete the online background check.

Following registration in a Volunteer Orientation, the next step is to complete an on-line (Internet) background check.

  • Instructions How to Complete an Online Background Check (.PDF document)
  • Background Check Website

    All individuals (Knoxville Area Red Cross employees and volunteers) are screened in three areas: DMV (driving record), Social Security trace (verifying that an individual and the social security number they provide on the application match), and Federal/National Criminal History. The Federal/National criminal file includes sex offender registries, prison parole and release, state criminal records and fugitive files for the past seven years. Once you have submitted your background check on-line and your volunteer application to the Office of Volunteers, it will take approximately 7-10 days for us to review both items and determine if an offer of volunteer engagement may be extended to you. We will send you a letter only in the event that an offer of volunteer engagement cannot be extended to you.

    Step 4: Speak with department contacts.

    After this point, all accepted volunteers will have their general information shared with the department(s) they have indicated an interest in exploring and getting involved with. Within each department, there will be an individual who will contact the new volunteer and welcome them to the department, as well as provide them with the follow-up steps for involvement with the department (such as training classes, meetings, etc.).  Click here to view our volunteer opportunities.
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