Shelter Operations
ARC 3068-11

The purpose of this basic level Disaster Services course is to prepare
employees and volunteers of the Red Cross and other agencies to
manage shelter operations effectively and sensitively as a team while
meeting the needs of people displaced as a result of a disaster.

This instructor-led course is designed for the learners to acquire
knowledge of Red Cross policies and procedures for setting up, running
and closing a shelter during a disaster. The course includes lecture and
group exercises.

Participants will be volunteers and employees of the Red Cross and other
agencies and community leaders who will be working on shelter
operations teams.

Prerequisites Required:
Community Services Overview (ARC 3068-6, Rev. 09/05)

This course is three hours in length. Full attendance of the entire course is
required to receive a certificate of completion.

Main Office: (865) 584-2999 | 6921 Middlebrook Pike | info@knoxarc.org | Contact Information and Driving Directions

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