Community Services Overview
ARC 3068-6
This course is designed to introduce the learners to
the activities for the
Mass Care group. It involves video segments, instructor
lectures and
classroom activities.
After completing this course, participants will be able
to–
- Describe the role of Mass Care workers on Red Cross
disaster relief
operations and services they provide.
- Explain how Mass Care workers deliver quality service
to clients.
- Match their interests, abilities, and skills with
those needed in each
Mass Care group activity.
- Develop a plan of action for involvement in Mass
Care activities at the
local Red Cross chapter.
Participants will be volunteers and employees of the
Red Cross and other
agencies and community leaders who wish to serve in or
work with Mass
Care group activities on a disaster relief operation.
This course is three hours in length. Full attendance
of the entire course is
required to receive a certificate of completion. This
course may also be
taken as a self-study. Participants must view the videotape
and complete
the activities in the workbook. After the participant
has completed the
course, he or she returns the videotape, completed quiz,
action plan and
course evaluation to a chapter resource person. At that
time, the
participant will receive a certificate of completion.
