Immediately after a disaster strikes, people feel scared, confused and overwhelmed. Experts say to avoid making major financial decisions during this time.

However, you need to address some financial issues without delay and restore a bit of normalcy to your household.

If your home is damaged and temporarily uninhabitable:

  • Seek emergency housing. Call the Red Cross, 584-2999. Phones are answered 24 hours a day.
  • Secure your property, if possible. If authorities allow you to enter, remove valuables and important documents. Make temporary repairs if you can to prevent further damage. But stay out of potential hazard areas. You may receive help from other agencies for short-term repairs. Keep records of these expenses, because most insurance policies will reimburse you.
  • Conduct an inventory of damaged property and the degree of ruin. If you can, photograph or videotape the damage. This will help you prove to your insurance company that a loss took place.
  • Draw up a pre-disaster inventory list from memory – if you don’t already have one – as soon as possible. It may help to walk down the aisles of local stores and remember what you had.
  • Notify your insurance company about your loss. Ask for advice about emergency repairs. Will the company pay for living expenses such as a motel, food and laundry if you can’t live in your home? Will this payment reduce the amount you might ultimately receive for property damage? Note that reimbursements for living expenses may be taxable. Insurance payments to repair or replace property generally are tax-free.
  • If you don’t have enough cash, contact the Red Cross for help with shelter, food and clothing. The agency can guide you to sources of emergency cash assistance.
  • Reconstruct lost records, such as property tax documents and escrow papers for your home. You may need these to file an insurance claim, take a tax deduction for your loss or seek government aid.
  • Notify your employer if you cannot come to work because of a disaster.
  • Let creditors know as soon as possible about lost bills or difficulty paying bills. Try to negotiate an agreement to reduce payments or spread them out.
  • Call the utility company if your home is unlivable, so that billing will stop immediately.
  • Look into financial assistance. Many government, nonprofit and private loans and grants may be available after a disaster. Possible sources include the Federal Emergency Management Agency, Small Business Administration, and local city and county government.

The Red Cross also may help those needing long-term recovery assistance when all other resources are either unavailable or inadequate. Assistance is based on verified disaster-caused needs and is free – a gift thanks to the generous support of the American people.

Main Office: (865) 584-2999 | 6921 Middlebrook Pike | info@knoxarc.org | Contact Information and Driving Directions

Privacy Policy | Copyright © 2003 American Red Cross—Knoxville Area Chapter.